CRM keeps Getting Better By Dexter Duncan It amazes me how many businesses or midsize company sales or service departments that do not take full advantage of modern CRM (Customer Relationship Management). Either they are using an ancient version with limited capability or they still rely on paper based processes. Some have invested buku money …
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Cloud Computing Update By Dexter Duncan Cloud Computing has passed its’ hype peak in the marketplace. Even though cloud computing technology conferences started appearing around five years ago, mainstream adoption is still a couple of years away. The first users of cloud computing are mainly small businesses, start-ups, enterprise test environments and rogue departments. Large …
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By Dexter Duncan Productivity is often about doing one thing at a time, often best when focused on your computer at your desk. Many are already using their private smartphones, iPads or laptops to organize their life and work which is extending productivity further. (Some call this the Bring Your Own Device, BYOD, policy.) Blackberry …
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By Dexter Duncan After playing with Windows 8 and Office 2013, I feel we are on the verge of a huge productivity improvement for businesses. You can download Office 2013 preview for yourselves and experience the difference. It is easy to “roll-back” to previous release if needed. This is perhaps the first time in a …
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By Dexter Duncan A “clever business person” uses the “good times” to improve productivity which either helps grow the business faster or offsets any losses in “down times”. Putting your cash to work for the benefit of growing the business usually involves investing in equipment, people or processes to improve productivity. This article focuses on …
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Microsoft Jumps through Windows and onto Surface By Dexter Duncan Microsoft has jumped beyond Windows by announcing a new PC/Tablet specifically designed for Windows 8. Called the “Surface”, this new hardware was followed up this month with a new version of Office 2013 which includes touch (i.e. tablet) versions of Microsoft word, excel and PowerPoint. …
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Security Education part 2: Safe Passwords By Dexter Duncan Passwords are combinations of digits or keys to accessing your data. A recent Forbes article covered worst passwords, some of which presumably compiled from actual data “stolen” from 32 million passwords from a hacked website. Of the stolen passwords, the top 5000 passwords were shared by …
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