CRM keeps Getting Better By Dexter Duncan It amazes me how many businesses or midsize company sales or service departments that do not take full advantage of modern CRM (Customer Relationship Management). Either they are using an ancient version with limited capability or they still rely on paper based processes. Some have invested buku money …
[ Continue Reading... ]Category: Cloud Computing
Cloud Computing Update By Dexter Duncan Cloud Computing has passed its’ hype peak in the marketplace. Even though cloud computing technology conferences started appearing around five years ago, mainstream adoption is still a couple of years away. The first users of cloud computing are mainly small businesses, start-ups, enterprise test environments and rogue departments. Large …
[ Continue Reading... ]
By Dexter Duncan Productivity is often about doing one thing at a time, often best when focused on your computer at your desk. Many are already using their private smartphones, iPads or laptops to organize their life and work which is extending productivity further. (Some call this the Bring Your Own Device, BYOD, policy.) Blackberry …
[ Continue Reading... ]
By Dexter Duncan After playing with Windows 8 and Office 2013, I feel we are on the verge of a huge productivity improvement for businesses. You can download Office 2013 preview for yourselves and experience the difference. It is easy to “roll-back” to previous release if needed. This is perhaps the first time in a …
[ Continue Reading... ]
A Guide to Planning your IT investment in 2012-15 By Dexter Duncan In a previous article on Australia’s National Broadband Network (NBN), we gave a brief update on roll-out and initial applications being trialed. This article explores some of the broad trends so you can plan your IT investment over the next few years. The …
[ Continue Reading... ]
Will NBN increase Australia’s Productivity? By Dexter Duncan A recent customer quotation for a WAN service for multiple locations was a reminder that there are still huge price differences in from the various service providers. For five sites across Australia, three quotes were gathered for a similar WAN (Fiber, MPLS, etc.) services. One …
[ Continue Reading... ]
Smart Phones for Business (Originally published in Western Sydney Business Access, updated in December 2011) By Dexter Duncan In a previous article, we explored internet prices and some of the benefits related to Australias’ National Broadband Network. This article explores the growth of smart phones as a trend and tool for businesses. We will …
[ Continue Reading... ]
Recent Comments