CRM keeps Getting Better By Dexter Duncan It amazes me how many businesses or midsize company sales or service departments that do not take full advantage of modern CRM (Customer Relationship Management). Either they are using an ancient version with limited capability or they still rely on paper based processes. Some have invested buku money …
[ Continue Reading... ]Category: Microsoft Dynamics CRM
Cloud Computing Update By Dexter Duncan Cloud Computing has passed its’ hype peak in the marketplace. Even though cloud computing technology conferences started appearing around five years ago, mainstream adoption is still a couple of years away. The first users of cloud computing are mainly small businesses, start-ups, enterprise test environments and rogue departments. Large …
[ Continue Reading... ]
By Dexter Duncan A “clever business person” uses the “good times” to improve productivity which either helps grow the business faster or offsets any losses in “down times”. Putting your cash to work for the benefit of growing the business usually involves investing in equipment, people or processes to improve productivity. This article focuses on …
[ Continue Reading... ]
A Guide to Planning your IT investment in 2012-15 By Dexter Duncan In a previous article on Australia’s National Broadband Network (NBN), we gave a brief update on roll-out and initial applications being trialed. This article explores some of the broad trends so you can plan your IT investment over the next few years. The …
[ Continue Reading... ]
By Dexter Duncan Microsoft recently released their on-line “cloud” based CRM (Customer Relationship Management) at an introductory price of $42/month per user. As a user and seller of Microsoft CRM solutions, this is a welcome entry for businesses, especially small to medium businesses. This financial benefit to businesses is that you can centralize all your …
[ Continue Reading... ]
Recent Comments